FAQs

Shipping & Delivery

 1. All Australian orders:

  • Over $99 receive FREE standard shipping
  • Under $99 are charged a flat rate of $10 for standard shipping

2. Orders to New Zealand:

  • Flat rate of $16 for standard shipping 

If you place your order before 11:00am AEST on a weekday, you can be sure to get your order dispatched same day, however during busy times we may dispatch your order the next business day.

All standard orders will be processed and dispatched within 1 business day.

Australia Post parcel delivery times will then apply once your parcel leaves our warehouse. Allow 3-4 for Regular shipping.

To estimate your delivery time, visit Australia Post's calculator and enter the postcode 2759 in the ‘From’ field and your own postcode in the ‘To’ field.


Remember to also consider the processing time for dispatching your order when working out when to expect your parcel.


Please note that the free shipping option becomes available automatically at time of checkout when your shopping cart content value after discount and excluding gift cards meets the minimum value threshold. No promo code is required.

New Zealand Shipping: All standard orders will be processed and dispatched within 1 business day.

Australia Post parcel delivery times will then apply once your parcel leaves our warehouse.Allow 5-10 business days for standard shipping.

We offer shipping to Australia and New Zealand only.

As soon as your order has been dispatched from our warehouse you will receive an email with a tracking number that can be used to check your parcel’s progress.


To track your parcel and get an estimated delivery time, just follow the link in the tracking email.

We want you to have the best online shopping experience, so if you have any problems with your order, please contact our happy customer service team.

Authority to leave (ATL) in a safe place.

All orders sent within Australia, if you are not available to sign for your order, Australia Post's drivers and posties will try to hand the parcel in person.

If no one is home, then drivers will always try to find a safe place to leave the parcel (if size allows, this includes the letterbox).


In cases where a safe place isn't available, Australia Post drivers will leave a note with instructions for pick up from a designated post office.

If you are an Australia Post My Post customer you may be contacted by Australia Post prior to delivery offering their Safe Drop service where you waive the requirement for a signature. Learn more about Australia Post's ATL service.


While we do everything we can to ensure your order is delivered in a timely manner, Everything Padel will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over, or by any event which is out of our reasonable control or foresight, including but not limited to any delay caused by an incorrect delivery address being provided to us.

If any items in your order are out of stock at the time your order is packed, we will notify you via email and ask you whether you would prefer to be refunded for those items or those items held and sent to you once back in stock. 

Returns & Refunds

We hope that you will be delighted with your Everything Padel purchase.

If you are not satisfied with your purchase, you are welcome to return your product to us within 30 days of your purchase date for a refund, exchange or store credit if the product returned is in new, unused and re-saleable condition.

(please ensure the product is still in packaging and all labels have not been removed)

To be able to return or exchange a product, you must provide valid proof of purchase (e-receipt and Everything Padel order number)  

Items listed as "Final Sale" or "Sale" cannot be returned or exchanged unless faulty. 

  1. Check that you meet the above return conditions
  2. Complete this form and our Customer Experience Team will get back to you within 2 business days
  3. Print your Australia Post return label. Don't have a printer? You can print your label at the Post Office - just present your returns label email (on your phone) at an Australia Post outlet.
  4. Organise your free return. Package your items securely using the same shipping box and attach the return label emailed to you.
  5. Drop off your return at any Post Office, Post Box or Parcel Locker.

We understand not all purchases work out.

Everything Padel is delighted to offer you free returns on items that meet our Returns Policy.

Items purchased as part of a set/bundle or a multi-item pack must be returned as a whole set. 

If you have purchased an Adidas Padel product from another retailer you will need to contact the retailer directly for their returns policy. Your purchase will not be covered under our returns policy.

Return shipping via post typically takes 2 to 7 business days to reach us.

You will be able to track the delivery of your return via the Australia Post tracking number supplied when you book your return.

Once our warehouse receives your return, it will be processed within 2-3 business days. Your bank may take a further 3 to 5 days to clear the funds back into your account.

Contact our Customer Service team at info@everythingpadel.com.au for more information. 

PRODUCT INFORMATION

"Only the best for the athlete". From adidas we follow this mantra to create products that offer the best features and allow you to achieve maximum performance.

Our aspirations are the same as those of elite athletes - to keep improving year after year. For this reason, we seek constant innovation and the best materials together with the most advanced technologies.

Choosing an adidas racket or any other adidas product is choosing more than 70 years of passion for sport.

Our designers and engineers work to develop the best adidas padel rackets according to the characteristics and needs of each player. No padel racket is the same as any other.

The formats, rubbers, fibers, and technologies that we apply to our rackets are designed to optimise the technical and physical capabilities of all types of players, from professional players to those who are starting to play for the first time. By combining these four features we can provide "a racket for every player".


FORMATS

DIAMOND OVERSIZE

High balance format with large hitting surface.
The diamond format has a high balance. The inertia of the weight in the upper part provides more power for attacking shots.

ALL ROUND

Medium balance format that optimizes the performance of the racket for both attacking and defensive shots.

ROUND

A centered balance shape that facilitates defensive play.
The round format brings the weight closer to the wrist, giving the player greater control of the racket.


FIBRES

Adidas has 7 different fibers. These fibers, from the highest to the lowest level of flexibility, are:

  • GLASS FIBER
  • FLAX FIBER
  • CARBON FIBER 3K
  • CARBON FIBER 6K
  • CARBON ALUMINIZED 15K
  • CARBON ALUMINIZADED 24K
  • CARBON ALUMINIZADED 2 TO 1


    RUBBER

At adidas, we work with three EVA rubbers. These three rubbers are composed of different densities to provide superior performance.
In order of density, from highest to lowest, they are:

  1. EVA HIGH MEMORY     
  2. EVA SOFT ENERGY
  3. EVA SOFT PERFORMANCE

Finally, and perhaps the most important aspect, is that our padel rackets are design based on an eternal passion for the sport.

At adidas, we have a mantra that says: "only the best for the athlete". Based on this, we focus every day on getting the best performance from our products giving the highest quality and experience to all athletes.

To view more information on adidas racket technology view here

At adidas, we have divided our rackets into different categories. These categories are carefully designed to distribute our rackets according to the needs of the players, the number of years they have played, and the technical and physical abilities of each player.

These categories are:

PRO

Rackets designed for maximum performance. These products are designed for competitive players who need a racket to win. They are demanding and require a good technical and physical ability to get the best out of them.

ADVANCED

High performance rackets for competitive players looking to reach the best level. They are very balanced and allow a fast and aggressive game without requiring such a great demand as the rackets in the PRO category.

INTERMEDIATE

Rackets designed for club or amateur players. These rackets are designed for players who play one to three times a week in a purely recreational way. They provide a great feel, and feature power technologies such as STRUCTURAL POWER.

DISCOVERY

Rackets designed for the newcomers to the game of padel. They feature a large hitting area that offer a lot of comfort. They are soft and feature very manageable rubbers that facilitate the development of your game by leaps and bounds.

YOUTH

Padel rackets for the little ones. They are very light so that future champions can start enjoying padel from the early stages of their lives.

PROFESSIONAL ENQUIRIES

If you are a Padel Club owner, Padel retail store or online store and wish to stock Adidas Padel and Pickleball products in Australia, please apply here for your professional account.

FAST + FREE SHIPPING*

Australia-wide, For all orders over $99

EASY RETURNS

Quick and easy returns within 30 days

PRO SUPPORT

Online support from padel/pickleball experts and pros.